Stimulus Cheat Sheet:5 Provisions VARs Need To Know

Here is an excellent presentation from Channel Web website. It points out some of the areas that VARS need to focus in the USA with the new Stimulus package from the Federal Package. VARS on both sides of the border can align themselves around these relevant and hot verticals.

Daina Oku
Channel Sales Manager
Synel Industries, North America


Stimulus Cheat Sheet:
5 Provisions VARs Need To Know







http://www.crn.com/it-channel/214200478;jsessionid=CYUZ3BBL3TOBOQSNDLPCKHSCJUNN2JVN?pgno=1

Stimulus Fruit Is There To Pick

Despite last-minute nips and tucks that may persist even through the weekend, it's pretty clear the $787 billion federal stimulus (slightly revised from the $789 billion reported earlier) has definite opportunities in store for solution providers with a stake in government (federal, state and local), education and health care business. The trick, analysts, vendors, government experts and fellow VARs agree, is to look beyond the actual stimulus language and determine what contracting opportunities are going to develop as a result of those dollar allotments.

Provision 1 : Electronic Medical Records

In The Stimulus: $19 billion is going to hospitals and physicians who computerize medical records systems.

Hit It While It's Hot: EMR implementations are complex, expensive affairs that often involve huge updates of legacy hospital, physician practice and/or other systems. They'll be calling on the experts. The experts are you.


Provision 2 : Energy Efficiency
In The Stimulus: $20 billion in tax incentives is allocated for renewable energy and energy efficiency, and $30 billion for a smart power grid, battery technology and other measures.

Hit It While It's Hot: Everybody wants to go green -- far fewer know how to get there. Many jobs and tech opportunities will develop as a result of federally mandated green initiatives and building smarter, more energy-efficient infrastructures encompassing everything from data centers to smart buildings.

Provision 3 : Security And Infrastructure Improvements
In The Stimulus: $2.8 billion is being targeted for Homeland Security programs, including $1 billion for airport screening equipment. Another $4 billion is going in grant to state and local law enforcement to hire officers and buy equipment. Another $46 billion is set for transportation projects, which includes highway and bridge construction and repair, mass transit, high-speed railways and Amtrak improvements.

Hit It While It's Hot: Everything from dispatch centers to airport department networking is going to need a steady technology hand to help spend the funds wisely. As for the transportation priorities, improvements in each area are going to include technology plays.

Provision 4 : Government Facility Upgrades
In The Stimulus: Billions in upgrades are set for everything from the National Science Foundation, U.S. Department of Energy's Office of Science and the Social Security Administration to the State Department, Department of Health and Human Services, Department of Defense, Department of Homeland Security and others.

Hit It While It's Hot: While the details of what money is going to go to which department and how it's going to get there are still emerging, government departments will be contracting out specific jobs to make sure their sometimes-ancient systems reach the 21st century before the 22nd rolls around.

Provision 5 : Modernization Projects In Education
In The Stimulus: $44.5 billion in aid will go to local school districts, which includes flexibility to use funds for school modernization.

Hit It While It's Hot: Modernization projects mean technology -- your K-12 customers are waiting to hear from you.

Workforce management market grows by 7.4% despite global recession

Daina Oku writes: Very interesting report from DMG Consulting LLC, the report points out that Workforce Management Industry is actually growing by 7.4%. , in the current global recession. Time to start focusing your sales on WFM Solutions(Time and Attendance).

http://www.callcentreclinic.com/news/market-research-40/3115.htm

DMG Consulting LLC, a leading provider of contact center and real-time analytics market research and consulting services published the 2009 Contact Center Workforce Management Market Report, the industry's most comprehensive guide to the essential and evolving contact center workforce management (WFM) market, products and vendors.

2008 was a good year for the Workforce Management (WFM) market despite the recession gripping the global economy. The number of WFM seats/agents grew by a healthy 7.4%, from 3,463,571 agent/seats in 2007 to 3,719,294 in 2008.

Although growth was universal among all vendors covered, the most rapid growth rates were realized among the smaller vendors and those with stand- alone solutions. DMG forecasts WFM sales to increase by 6% in 2009, 7% in 2010 and 9% in 2011, when DMG expects the economic recovery to gain momentum.

Growth in the WFM market is being fueled by customer-driven innovation and the evolution of WFM solutions to meet the changing needs of contact centers. Vendors are developing and enhancing their solutions to address the needs of complex multi-site, multi-channel (phone, email, IM/Chat, fax, mail, etc.) and multi-skill contact center environments. They are also introducing WFM modules that deliver enterprise-wide efficiencies for non-contact center uses (back-office, retail, branches, etc.).

"The requirement to provide a better customer experience while improving productivity and controlling costs is paramount in contact centers during the recession," said Donna Fluss, president of DMG Consulting. "Workforce management continues to be one of the most important contact center productivity tools. By optimizing the use of the new generation of WFM solutions, contact centers can reduce staff related costs by 10-20%, enabling them to come through the recession with minimum impact on service levels and the customer experience."

The 2009 Report includes new sections on management and agent best practices, as well as a section dedicated to long-term strategic planning, an area of growing importance to contact center managers and enterprise executives. The report also gives advice on how to use WFM to help address challenges presented by the recession and to strategically plan for business recovery in 2011.

The 2009 Workforce Management Market Report provides an in-depth analysis of the WFM market, including vendors, product functionality, technology, market trends, challenges and opportunities, market share, adoption rates, benefits, return on investment (ROI), best practices, customer satisfaction, pricing and additional uses for WFM solutions. The information in this report will gives end users an understanding of the contact center WFM market, the knowledge to select the right solution and the best practices for a successful implementation.

The 2009 Report presents a detailed review of nine leading WFM vendors, including: Aspect, Calabrio, Inc., Genesys, GMT, IEX (a NICE Company), inContact (formerly UCN), InVision Software AG (InVision), Pipkins and Verint Systems, Inc. (Verint). The report also includes a WFM Vendor Directory listing 30 vendors who offer contact center WFM solutions.

To learn more about the 2009 Contact Center Workforce Management Market Report or to order a copy, go to www.dmgconsult.com, or contact Deborah Navarra at 516-628-1098 or deborah.navarra@dmgconsult.com.

About DMG Consulting LLC

DMG Consulting LLC is an advisory and consulting firm specializing in contact centers and real-time analytics. We are a strategic advisor to end users and vendors, large and small, and the financial community. Our mission is to help our clients build world-class contact centers by leveraging technology, process and people. We assist management in optimizing the performance of their contact centers by increasing operational efficiency, providing an outstanding customer experience, enhancing loyalty and increasing sales and profits. We also help vendors develop products and services that deliver differentiated innovation and benefits that meet end users' current and future needs.

DMG Consulting is the leading provider of industry research for many segments of the contact center market, including: Quality Management/Liability Recording, Speech Analytics, Performance Management, Surveying/Feedback, Workforce Management, Contact Center Outsourcing, Hosted Contact Center Infrastructure Solutions and Interactive Voice Response Systems.

Our consulting experience with more than 2000 end-user organizations and our hands-on operational, technology and financial expertise give us deep insight into what customers want and need from enterprises and vendors.

Date - 30/01/2009

Warehouse management: Investing in human capital

Daina wrote: Today's article focuses on Workforce Management in the context of the warehouse management vertical. It is an excellent tool to start a conversation with a reseller who sells warehouse management systems or an end-user in the warehousing vertical who is looking for a Time and Attendance system like Synel's TimeLOG. It definitely points to to the old adage," Perception is everything!"

Without an educated and motivated workforce, labor management systems and tools will take you only so far.

By John M. Hill, vice president, TranSystems -- Modern Materials Handling, 1/20/2009

During the past year, the potential of labor and workforce management systems using engineered standards for warehouse productivity improvement has been widely heralded. I am excited by these developments, too. But for this column, allow me to approach the subject from a different angle by looking at the difference between labor and human capital.

While the two terms are often used interchangeably, they are vastly different.

In classic economics, three factors are critical to goods-producing enterprises: land, capital and labor. Labor has always been the toughest variable in the equation to manage. That leads to an important question: When land and capital are equal, why is it that some companies so dramatically outperform others, even when using the latest tools for performance management?

I think the answer boils down to management’s understanding of the distinction between labor and “human capital” and its willingness to make the investments necessary to turn the former into the latter.

Let me give you an example. Years ago, I took a summer job as a night shift turret lathe operator in a well-equipped automotive feeder plant.Paid by the piece and trying to put away enough money for my sophomore year at college, it didn’t take rocket science to figure out how to set up a pair of lathes and nearly double my output.

Within a few weeks, I had three lathes going and was earning twice as much as my peers. And then, the roof fell in. Rather than take up my offer to show them how to set up the line to match my performance, my fellow workers found my Beetle in the parking lot, slashed the tires and sunroof, and smashed the windshield. The following day, I put on a white shirt and tie and reported to work as the newly appointed assistant supervisor of inventory control – and production numbers returned to status quo levels.

In my example, the company had the land, the capital and the labor, but management had not made the investment in education, training and motivation necessary to convert that labor into “human capital,” an asset that differentiates the winners. The point is: Tools and systems alone will not get the job done – indeed, they should be enablers that allow an engaged, motivated and well-managed workforce to meet or exceed collaboratively established performance targets.

http://www.mmh.com/article/CA6630738.html

© 2009, Reed Business Information, a division of Reed Elsevier Inc. All Rights Reserved.

How VARs Can Beat the Recession

How VARs Can Beat the Recession
By Mark Tanner, VP AutoID, POS, Card and Physical Security, North America, Synnex Corporation

Recession-proofing your business, or at least strengthening it to survive an economic slowdown requires smart planning, good decision-making and reviewing your own efficiencies as much as those of your customers. Here are 10 tips that will not only provide short-term benefits, but will propel long-term growth when the overall economy recovers:

1. Hire New Staff
Reducing staff is often the first step a company will seriously entertain and it is often the first mistake they make. Turn this into an opportunity by adding to your staff. During a recession, many companies have downsized and begin to lay off productive and valued employees. Look for talented people your competitors are laying off. Bringing in new employees can lead to fresh ideas, creative thinking and it sends a clear message to your existing staff that may be concerned with rumored lay offs. Increasing your staff morale is a valuable asset and will increase productivity. I'm not saying you shouldn't let go of poor performing employees; however, I would expect this to be a normal exercise whether there is a recession or not.

2. Be Frugal
Watch your debt very closely. Make smart decisions to avoid unnecessary debt, especially short- term debt affecting your cash flow. Avoid expensive furniture and fixed assets, expensive hotels and off-site meetings. Plan your travel, implement three week advanced flight bookings, negotiate rates with a hotel chain (one with a hot breakfast), shop your car rentals, and purchase personal Internet wireless routers for employees that frequently travel. Every dollar saved contributes to your bottom line and keeps your debt in line. An expense authorization and approval process is a must.

3. Selling on ROI
Driving efficiencies and costs down should be first and foremost on everyone's mind. As fuel surcharges climb, they must either be offset with increased pricing or, better yet, lower costs elsewhere in the business. Now is the best time to introduce customers to the ROI benefits of AIDC technology:

-- Improved Warehouse Logistics: Inventory accuracy, real-time availability, inventory picking with fewer physical steps.

-- Direct Store Delivery: Shortest routes through GPS instructions, driver accountability and whereabouts, real-time billing.

-- Field Service: Better customer service, access to live data, integrated communications. Provide hard data on ROI and immediate cost savings for your customer.

4. Health care, Public Safety, Education and Government
What do all of these markets have in common? They all have a budget to spend. Health-care services are viewed as a necessity and therefore can be a recession proof market. Develop solutions and market them both on ROI and if you can, work in a "saving lives" statistic. Barcoding blood samples, matching patient medication with the correct patients, RFID tracking of operating room surgical equipment.

Public Safety is looking for mobile work-force improvements using AIDC technology, accuracy of police officer ticketing and parking enforcement. IP Security provides public safety and can be integrated into wireless mesh networks.

Education is also a hot area for IP Security, card technologies and digital signage.

5. Watch Your Profitability
Keep a careful eye on your profitability and have a clear understanding of the costs of doing business. This includes production costs, product costs, staffing and the cost of providing services for your customers. Understanding the costs of doing business allows you to focus on highly profitable areas and leaving the less profitable areas to your competitors. Know when to pass on business that will ultimately reduce your bottom line. The more staff you have executing on low margin business, the less you will have for profitable opportunities.

6. Getting More Out of Your Existing Customer Base
Take a close look at your past sales, and look for new opportunities with old customers. There are often similar ways to deploy a solution with the same customer. For example, you have many customers using your warehouse inventory solution to improve their inventory logistics. Could you deploy a similar version of this solution in an accounting department? Files are much like inventory. The file folders are stored in a specific location and must be retrieved at a specific time in the future. What is the application used to store this information? Can you adapt this need to your existing offering? Will it save your customer the physical time it takes to search for a file?

7. New Market Opportunities with Existing Customers
Keep in frequent contact with past customers. It is easier than you think to add incremental technologies to your sales arsenal. Physical IP security, card and access control, Time and Attendance and Digital Signage are all technologies that can be quickly learned and have a very short ROI for the customer.

Physical IP Security is growing at a rate of 48 percent per year. Security is more often a concern daily with many end users who are including upgrades in their infrastructure budgets. Traditionally, the physical security market has been served by the analog security resellers. The shift to IP technology is fuelled by mega-pixel technology, video analytics such as people counting, improved motion detection, object disappearance and reappearance. IT administrators want these devices accessible on their IP networks, something not offered by analog technology today.
Card technology is everywhere. How many cards are in your wallet? Employee IDs, library cards, memberships, licenses, school cafeteria allowances, access control, loyalty programs, gift cards...the uses for card technology are growing at a fantastic rate.

In addition, time and attendance has a less-than-six-month ROI payback for companies with less than one hundred employees. The solutions are easy to install and tie into existing HR systems if necessary.

And let's face it -- digital signage is everywhere. When you get creative, there are many uses for digital signage in every aspect of the market today, which include the following areas:

-- Warehouse logistics: live shipping statistics, company announcements, emergency status and procedures.

-- Sales environments: promotions (advertising paid for by manufacturers), employee recognition, management messaging and branding, skill development.

-- Education: announcements, schedule changes, team and club recognition.

-- Health care: patient awareness, health improvement, treatment care, on-demand programming (e.g. dental offices).

-- Retail: is an obvious one but consider low-cost LCD picture frames rotating through still picture advertisements from a store flyer.

The possibilities and solutions are endless, but customers need help with the implementation and ongoing support services.

8. Customer Pricing and Financing
One word: flexibility. Customers want your solutions; it is up to you to make them affordable. Understand your customer's budget and scale your services accordingly. Consider offering several price ranges with increased and reduced service offerings. Bottom-line, get the sale. Spread out the payments to help the customer budget for the complete project. We are seeing an increase in leasing alternatives in distribution which is why our sales reps have access to real-time rates and pricing information. Did you know there is additional margin in leasing?

9. Increase your Marketing
Excuse me? Aren't we supposed to be battening down the hatches for the oncoming decrease in business? Cutting your marketing budgets and eliminating marketing activities will increase the business you may lose. Instead you should increase your marketing activities, just do it in cost-effective ways. Classified ads, online advertising, blogs, yellow page call outs, and my personal favorite -- business networking. Reach out to those in your community who can help you find business. Increase your breakfast and lunch meetings to build a network of referrals. If it fits your business, you'd be surprised how many potential customers will pass through a local barber shop, and we know how they like to hold a conversation. Consider asking them for help to spread the word.

10. The Answers are in the Details
Listen to your employees and customers. Employees will know where you can improve your business. Look for areas you can cut costs, increase productivity and win more business. Delegate a manager or senior employee to sit with staff in each of your departments. Have them job shadow and build a process improvement plan one position at a time. The goal is to improve your internal efficiencies and free up resources you may already have. Listening closely to your customers and adapting to their needs may lead to increased profitable business. It may be as simple as changing their invoicing or shipment methods, adding efficiencies to buying procedures, or new product lines they are sourcing from inefficient suppliers.

A recession-proof company is flexible and seeks opportunities where others see only gray skies ahead. I will leave you with a point that Jim Estill, CEO of SYNNEX Canada wrote recently on his blog (http://www.jimestill.com), and that is: "While change and adapting is good, don't over-react in the short term at the expense of long term health and prosperity." Implement these steps and strengthen your business for the sunny days ahead of you.

Mark Tanner leads the AutoID, POS card, and physical security teams for Synnex North America.

This article originally appeared in the Oct. 8, 2008, edition of AIM Global's weekly e-newsletter. For more information on AIM, or to become a member, visit http://www.aimglobal.org.

Posted On: 10/13/2008 from VSR
( http://www.verticalsystemsreseller.com/ME2/dirmod.asp?sid=6938FC4196BE4DC4B80AE99D0105BEE6&nm=&type=MultiPublishing&mod=PublishingTitles&mid=5D966D0B3B444899A2CAA94013C1FB5D&tier=4&id=88DF8BA66FBF440B9AB495AF93727319)

"Ten Tips to Weather the Storm",CRN Article , Dec. 2, 2008

Daina Oku wrote: Here's an excellent article about what re seller's in IT have to focus on in this challenging economic environment. If you look carefully through the 10 excellent tips offered below, they begin to help you refocus and re calibrated your Business Strategy. Synel, as a new vendor offering Time and Attendance and Access Control Solutions, aligns perfectly with a potential new source of revenue for your existing installed customer base. I'm sure you'll find Synel as a vendor will offer you at least 7 of the 10 tips(if not more) to weathering this economic storm. Enjoy!
http://www.crncanada.ca/index.php/VARBusiness/Ten-tips-to-weather-the-storm.html?np=1

Though sometimes it may seem like it is, the sky isn't falling. Of course, the economy could be better, but millions of businesses all over the country are seeking to grow their companies and looking for the technology to help them do it. With that in mind, we took a swing around the channel and asked a few solution providers and distributors for tips to manage during especially turbulent times. Here's what the tough-minded offer up to nervous channel executives.

1. Do Not Depend On Product Reselling As Your Only Source Of Profit

Have other sources of profit generation that support your businesses--successful value-added resellers must add additional value to supplier offerings to ensure a predictable and profitable revenue flow.

"If I create my own service offering outside of the products, then I'm in a situation that I'm having a solutions discussion with customers, focusing on a particular methodology or service offering that I've designed," said Mike Strohl, president of Concord, Calif.-based Entisys Solutions and Agile 360 Inc., a division of Entisys. "It's a lot easier to sell products and services that way."

2. Maximize Your Sale

Know your customers' total IT spend and be aware of how the solution fits into the end-user's environment with a view to fully "clothing" the sale. For example, is there opportunity for additional software, accessories, printers or personal computers? Ask questions to ensure that you are maximizing your selling opportunity.

"Knowing the total IT spend is important, but you should also know and understand your customer's budget cycle and get into that process," Strohl said. "There is extreme power in being a part of that process. You know all their projects, what they can spend and where their money comes from."

3. Recognize Your Limits

In addition to distributors, other solution providers can be a strong resource for partnerships. If a project requires skills you don't have, partner with another VAR. Don't just leave the customer looking for someone to address their needs. It invites competition into your accounts.

"The smart VARs are the ones that know their own skill set--that can identify what they're experts in--and find other partners with other products and solution lines that complement their offerings," Strohl said.

4. Sell The Solution

Focus on solving business problems for your customer -- not just selling them product.

"Compliance regulations such as HIPAA, the Sarbanes-Oxley Act and others are driving purchases around security solutions," said Jim Steinlage, president of Kansas City, Kan.-based Choice Solutions LLC. "I'm also seeing increased interest in solutions that offer opportunities to work remotely. With rising gas prices, companies seem to be more interested in those solutions."

5. Focus On Solutions That Have A Short-Term Return On Investment.

"IT decision-makers aren't into solutions with a two-year ROI right now. They are much more into the solutions with ROI of a year or less," Steinlage said.

6. Leverage The Resources Of Your Partners

Not asking for help from distributors or other solution providers could make you less competitive.

"Nettitude has worked with the DNS group of Arrow ECS for a number of years," said Martin Watts, sales manager for the U.K.-based security VAR. "This close relationship has contributed to a 25 percent revenue growth year-over-year in security products delivered by Nettitude."

7. Identify New Customers

VARs must engage in marketing activities to find new customers. Without new customers, VARs cannot meet growth objectives and keep up with competition.

"New customers are indeed the lifeblood of a business," said Dan Lowery, president of Lowery Systems Inc., St. Louis. "The intent is to get new names and grow with them."

8. Leverage Programs That Protect Margins

Supplier deal-registration programs are critical tools for VARs to demonstrate and protect their value.

"By utilizing market development funds from various sources, we are often able to put on a first-class event at minimal cost," Lowery said.

9. Don't Try To Be All Things To All People

Know your value proposition, be able to articulate it and make sure your business is organized around it.

"Communicate your value to suppliers and ensure your distributors are supporting that effort," said Andy Bryant, president of Arrow Electronics' Enterprise Computing Solutions, Englewood, Colo.

10. Stay Organized It's important to know where you stand on projects in order to predict revenue streams and the allocation of resources. "You really have to get underneath the pipeline and ask, 'Is this project going to go or not?'" Bryant said.

Reasons Why to Automate your Time and Attendance

From TimeLOG Web Marketing Tool www.timelogsoftware.com :

Streamline your payroll process by automating Time and Attendance with TimeLOG PRO!

Time & Attendance:

Improve payroll efficiency and accuracy by collecting and processing employee time and attendance data automatically, with TimeLOG PRO. Track start and end times, breaks and lunches. Edit timecard transactions for a single employee or for a group of employees with TimeLOG PRO’s Global Edit feature. With TimeLOG PRO, pay rules are applied fairly, accurately and automatically. Temporary and multiple pay rules may be assigned as needed.

Scheduling:

TimeLOG PRO enables the set-up and management of shift rotations and multiple calendars, and allows employees to book absences of several hours (“Partial Absence”) or days (“Periodic Absence”) using function fields right at the terminal. Supervisors will be notified of attempts to exceed entitlements.

Balances Tracking:

Track and monitor all paid absences (vacation, sick, etc.). TimeLOG PRO can generate an automatic notification to supervisors of attempts that exceed entitlement. Absence reports enable viewing of past and future absences for tracking and planning purposes.

Overtime Tracking:

In addition to tracking overtime for correct payment, TimeLOG PRO can monitor and apply overtime in a variety of ways: apply overtime to time missed in a pay period; ‘bank’ overtime to cover hours missed in subsequent or previous pay periods; and generate automatic notification for overtime hours exceeding allowable overtime as defined by the user. TimeLOG PRO’s overtime capabilities can ensure compliance with California overtime rules.

Employee Data:

Store detailed information and a photo of every employee with TimeLOG PRO. Keep data up-to-date and eliminate duplication of data entry by interfacing with your HR system. A Word document may be attached to each employee file for extra details.

Reports:

Using TimeLOG Pro’s Report Wizard, generate a report based on one of dozens of included templates, or customize your own report to get exactly the information you need. Click here to view sample reports.

Interface (import/export) function:

Eliminate duplication of data entry and improve efficiency and accuracy with TimeLOG PRO’s easy interfaces. Import or export data to or from other critical systems in your organization, such as Payroll, Finance and HR, in your choice of several standard formats including ASCII, Excel and .txt. With TimeLOG PRO’s built-in flexibility, interfaces are a snap!

Further Business Justifications and Extensible Investment Opportunities with many Optional Modules for TimeLOG. Here's where Synel's System outshines the rest, ROA (Return on Asset).

Presence Information Panel (P.I.P.):

The Presence Information Panel is a graphical display of which employees are currently in the facility. At a glance, supervisors, managers, and receptionists can quickly see which employees are in or out, ideal for quick reporting during emergencies. Each user of the P.I.P. can create customized screen views to show employees by department, or in a preferred sorting order. The data displayed is updated at user-defined frequency so you’ll have the information you want, when you want it!

Access Control:

The optional Access Control module is fully integrated with TimeLOG PRO to safeguard facilities and create a more secure environment for employees. Click here to learn more about Access Control.

Project Costing:

This optional module enables multiple-level tracking of projects for optimized costing. Click here to learn more about Project Costing with TimeLOG PRO.

Virtual Terminal:

Virtual Terminal is TimeLOG PRO’s option for facilitating transactions right at a PC, offering the functionality of a data collection terminal from the convenience of the employee’s desk. Click here to learn more about Virtual Terminal.

e-TimeLOG:

Unleash the power of TimeLOG PRO, with 24/7 accessibility on the Internet! Click here to find out more about e-TimeLOG.

Multi-lingual/language-localization:

TimeLOG PRO is available in 12 languages, including French and Spanish. As well, users can customize field labels to reflect local preferences.

Multi-user:

TimeLOG PRO can be licensed for use by a single person or for multiple users. For security, TimeLOG Pro software and each of the optional modules are protected by a hardware key (HASP) which prevents unauthorized activation of the software. HASP can be used either in single or network installations.

New TimeLOG Version Upgrade to 9.3

22/10/08

Synel announces the release of TimeLOG Ver. 9.3!

The TimeLOG 9.3 version contains some major changes, additions and improvements that are a result of special users’ requests, as well as ongoing product developments.

Some of the new and upgraded features include:

- Enhanced fingerprint recognition capabilities, by using up to 10 fingerprint templates per employee. This feature is important especially for employees who encounter difficulties when enrolling, i.e. bad FP imaging, damaged ridges, etc.

- New terminals support

- A more user-friendly graphic user interface (GUI)

- Additional Dictionary terms – for a broader definition of information and terms

- Annual calendar – View and set day types annually, in addition to the monthly calendar used up to now

- New user access levels have been added

- New scheduler feature – to use and modify a temporary work schedule that is different from the employee’s regular defined work rule, without having to change the entire work rule

- Updated and enhanced report capabilities

Enclosed please find ECO No. 2518, which describes these additions in more details.

For more information on how you can benefit from this TimeLOG new version, and to upgrade previous TimeLOG versions, please contact your Daina M. Oku at Synel North America.

Doku@synel-usa.com
905 740 1665 e 229

www.synel-usa.com